Order FAQs
How do I track my order?
Once your order ships, we’ll email you a tracking number with a link to follow your delivery.
Or, you can use our Order Tracking Portal to check the status anytime.
How long does it take to process my order?
We begin processing your order immediately or within 24 hours on business days to ensure a fast and efficient delivery.
Can I change or cancel my order?
You can cancel or make changes before the order is shipped. Just contact our support team as soon as possible.
I haven’t received my order—what should I do?
If your tracking shows “delivered” but you haven’t received it, please check with neighbors or your local courier. Still missing? Reach out to us—we’ll help right away.